Frequently Asked Questions

For orders within the UAE, delivery typically takes 1-3 business days. For international orders across the GCC, please expect delivery within 5-7 business days.

Absolutely. All our diamonds are 100% natural and come with an authenticity certificate indicating carat, color, and clarity.

We offer a hassle-free 15-day return and exchange policy. Items must be unworn, in their original condition and packaging. Please visit our Refund Policy page for more details.

Yes, we offer a lifetime warranty covering manufacturing defects, as well as complimentary cleaning and polishing services in any of our boutiques.